Cookie Policy

Cookie Policy

When you visit our the Creed website, one or more cookies will be placed on your device or we may use JavaScript, HTML 5 and other digital technologies to collect information from your computer, mobile handset or other device. This information may contain personal data. 

This policy tells you what cookies we will use and what their functions are. How we process personal data that we obtain from your device is described in our privacy notice. When you visit our website, we view this as your specific request to provide you with the full functionality of the site, including but not limited with the ability to buy an item in our webstore.

Who Is Responsible?

The responsibility for this cookie policy lies with The Orange Square Company, part of The Fontaine Group.  This legal entity is the “we” or “us” in this cookie notice. You can contact us at the address listed below.

What Are Cookies?

Cookies are small (temporary) text files transferred to your device so that we can remember who you are. We may also use similar digital techniques, such as JavaScript, HTML 5, device fingerprinting etc. Collectively we refer to these digital techniques as “cookies” in this cookie policy. Cookies may also recognise you on your next log-in and offer you content tailored to your preferences and interests. Cookies do not compromise the security of a website and we will not use cookies to store personal information about you that others could read or understand. We do not use cookies to track your internet usage after leaving our site except to show you tailored offers from us when you visit certain other sites.

Why Do We Use Cookies?

We use four types of cookies on this site which are strictly necessary for the website to function.

  1. Strictly Necessary cookies: These may be required for system administration, to make the shopping cart and checkout process possible, to prevent fraudulent activity, assist in security issues and conform to regulations.
  2. Functionality cookies: These are used to enhance and simplify your user experience. They may record information about previous choices you have made, remember your password, or allow video or social media content to be properly viewed on the website.
  3. Analytics and Performance cookies: These are used to improve the speed with which we can process your request, allow us to assess the performance of a website, or to test different design ideas for the website. We often work with third party research companies to perform these services for us, so these cookies may be set by a third party. (Details of this are listed below.)

These cookies channel back data to our data analytics tools. If you visit our website, we can determine from which marketing channel you originated (e.g., Google AdWords, e-mail newsletter), what pages you viewed, which items you have added to your cart and which ones you bought. We also receive information on how you use and interact with our website as well as on the amount of time that you spend on it. The server of our websites also collects basic information that relates to the request that is made from your browser when you visit the websites. This data may include information on your last visit date and time, timestamp of the browser request, your IP address, basic HTTP header information (like referral URL and user agent) and previous URL that was requested by your browser.

Targeting, social media, advertising and third-party cookies: These offer the possibility to connect you to social networks and share content from our website on social media. Information that we obtain from advertising cookies is used to maintain your personal advertising profile. These cookies may be used to deliver relevant and tailored content to you.

The actual cookies that we use are listed and described here:

Cookie__utmt __utma __utmb __utmc __utmz

Optional? Yes

Purpose

Google Analytics is used to collect information about how visitors use our website. These cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited on the site. This information is then used by Google to make reports for us and to help us improve the site. For more information visit: http://www.google.com/intl/en/policies/privacy/

Expiry

These cookies remain on your computer after the session has finished.

Cookie has_js

Optional? Yes

Purpose

Allows us to know if your browser has Javascript enabled and deliver content as appropriate.

Expiry

N/A

Cookie cookie-agreed

Optional? Yes

Purpose

Present if you have accepted use of cookies
Remembers your preference

Expiry

Default period of the browser

Cookie UserSession

Optional? Yes

Purpose

Allows you to login by storing a unique identifier we can use to recognise you as a unique user.

Expiry

1 Month

Cookie rmuid

Purpose 

Targeting cookies used by Rakuten Advertising Affiliate Network. Rakuten Advertising Privacy Policy here.

Expiry

Expires within 365 days

Our website may use social networking icons and sometimes embed video content from websites such as YouTube. When you visit a page with content embedded from, for example, YouTube, or click on a social network icon that takes you to that social network, you will be presented with third party cookies from YouTube or that site as applicable. We do not control these cookies and you need to check with the applicable third-party website for more information.

How Can I Make A Choice About Cookies And My Privacy?

On our website you can set your cookies preferences by clicking the "more info" link in the cookie banner, or when you wish to change a previously provided consent, you can access your preferences via the settings.  On this page, you can withhold consent by removing the relevant tick in the tick boxes for analytical and social media- and advertising cookies. Please note that by opting out of these cookies, you do not opt out of receiving advertising content altogether. You will instead receive general content that does not take into account your interests and preferences.

Our Contact Details

The Orange Square Company Limited
16th Floor,
200 Aldersgate Street,
London EC1A 4HD.

customerservices@creedfragrances.co.uk